Shipping policy

 

DOMESTIC SHIPPING

PAN INDIA
Free express shipping on orders over ₹1000. No code needed.

PROCESSING TIME
All orders are processed within 1–2 days.

DELIVERY TIMELINE
Orders typically arrive within 3–5 days from dispatch, depending on your location.

ORDER TRACKING
Tracking details are shared via email once your order is shipped.

NOTE
While we aim for timely delivery, occasional delays may occur.

INTERNATIONAL SHIPPING

We offer international shipping via FedEx.

It typically takes 7-10 days from dispatch to reach your location.

However, please note that some countries may experience minor delivery delays due to customs processing times. 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

If you have any further questions, please contact us

DUTIES AND TAXES

Import duties and taxes are not included in your order total. They vary from country to country. We have no control over these charges.

LOST APE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Most countries impose import duties at the time of entry, and these charges vary depending on your destination country.

By placing an international order with Lost Ape, you acknowledge and agree that any additional fees imposed by your local customs authority are your responsibility.

For further questions please contact us